Terms and Conditions

Terms & Conditions

Effective Date: 12/07/25

These Terms and Conditions (“Terms”) govern your use of the website and services provided by D&J Luxury Services (“we,” “our,” or “us”). By accessing our website or booking our services, you agree to be bound by these Terms. If you do not agree with any portion of these Terms, please refrain from using our services.

1. Services

1.1 D&J Luxury Services provides professional residential and commercial cleaning services customized to each client’s needs.

1.2 All services are subject to availability. We reserve the right to refuse or discontinue service at our discretion.

1.3 Service appointments must be scheduled in advance via our website, phone, or email.

2. Pricing and Payment

2.1 Pricing is provided at the time of booking and may vary based on service scope, property size, and specific client requests. Prices are subject to change without prior notice.

2.2 Payment is due at the time of service unless otherwise agreed upon in writing.

2.3 Accepted payment methods include major credit and debit cards, or other approved electronic payment methods.

3. Cancellations and Rescheduling

3.1 Clients may cancel or reschedule a service by providing at least 24 hours’ notice prior to the scheduled appointment.

3.2 Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.

3.3 We reserve the right to cancel or reschedule services due to unforeseen circumstances, including but not limited to weather conditions, staffing availability, or safety concerns.

4. Client Responsibilities

4.1 Clients are responsible for providing accurate and complete information regarding their property and cleaning requirements at the time of booking.

4.2 Clients must ensure timely access to the property during the scheduled service window.

4.3 Clients are responsible for securing or removing valuable, delicate, or fragile items prior to service. D&J Luxury Services is not liable for damage to items that are not properly secured.

5. Limitations of Liability

5.1 While we are committed to delivering high-quality service, D&J Luxury Services is not responsible for:

• Normal wear and tear

• Pre-existing damage

• Delays or service interruptions caused by circumstances beyond our control

5.2 To the fullest extent permitted by law, our total liability for any claim arising from our services shall not exceed the total amount paid for the specific service in question.

6. Privacy

Your privacy matters to us. Please review our Privacy Policy for details regarding how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website—including text, graphics, images, logos, and branding—is the exclusive property of D&J Luxury Services and may not be copied, reproduced, or distributed without written permission.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the appropriate courts within Arizona.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@dnjluxury.com
Phone: +1 (703) 705-7645
Address: Arlington, Va 22202